Legal documents

baij99 Privacy Policy — Protection of Your Personal Information

Your privacy is our top priority at baij99. This policy explains in detail how we collect, use, and protect your information.

Last updated: January 2026
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This Privacy Policy was last January 2026Reviewed and updated on.
Your Privacy Is Our Responsibility

By using the baij99 platform, you agree to this Privacy Policy. We never sell your data and only collect and use information for specific, clearly defined purposes. Your trust is our most valuable asset.

Section 01

Introduction & scope

Welcome to baij99's Privacy Policy. This document explains what personal information we collect when you use the baij99 platform, how we use it, and the steps we take to protect your privacy.

This Privacy Policy applies to baij99's website, mobile application, and all related services. It is in effect whenever you create an account, play games, or carry out financial transactions on our platform.

Important: This Privacy Policy, together with baij99's Terms and Conditions, forms a complete legal agreement. We strongly recommend reading both documents carefully before using the platform.

Baij99 is committed to providing a safe and transparent gaming environment for users in Bangladesh. Our Privacy Policy has been developed in line with international data protection standards.

Section 02

What Information We Collect

Baij99 only collects information that is necessary to operate our services properly. We never collect personal data that is unnecessary or excessive.

Information Collected Directly From You:

Data Type Example Reason for Collection
Identity information Name, date of birth, national ID number KYC Verification
Contact Information Mobile number, email, address Account Management
Financial Information Mobile Pay/Nagad number, bank account Transaction Processing
Documents NID, passport, driving license Identity Verification

Automatically Collected Information:

  • Device information: operating system, browser type, device ID
  • Log Data: IP address, login/logout timestamps, page visit history
  • Gaming data: betting history, win/loss records, session duration
  • Transaction history: deposit & withdrawal records, payment methods
  • Cookies & local storage data
Note: We never store your full payment card number. Financial information is always kept encrypted and used solely for processing transactions.
Section 03

How We Use Your Information

Baij99 uses collected data only for specific, legitimate purposes. We never sell your information to third parties or share it with advertisers.

In accordance with your privacy policy, we use your information for the following purposes:

  • Account management: Registration, login security, password recovery, and account verification.
  • Gaming Services: Game operation, betting history maintenance, win/loss accounting, and bonus distribution.
  • Financial Transactions: Processing deposits and withdrawals, preventing fraud, and ensuring AML (Anti-Money Laundering) compliance.
  • Customer support: Resolving issues, managing complaints, and processing support tickets.
  • Security: Detecting suspicious activity, identifying multiple accounts, and preventing fraud.
  • Contact: Sending important updates, security alerts, and transaction confirmation messages.
  • Legal obligation: Complying with regulatory directives and cooperating with legal investigations.
  • Service Improvement: Analyzing user experience and improving the platform.
Marketing Messages: We will obtain your consent before sending you any promotional messages. You can unsubscribe at any time — however, transactional and security messages cannot be turned off.
Section 04

Data Sharing & Disclosure

Baij99 never sells your personal information. However, in limited circumstances we may share necessary data with specific third parties.

Permitted Cases for Data Sharing:

  • Payment Processors: Shared solely to process transactions with Mobile Pay, Nagad, and other payment partners.
  • Game Providers: With technology partners for Live Casino or slots games to operate game services.
  • KYC Services: For registration verification with identity verification authorities.
  • Law Enforcement Agencies: In response to a valid court order or a formal request from a regulatory authority.
  • Fraud Prevention: Limited data shared for industry-level blacklist verification.
Third-Party Agreements: All our third-party partners operate under a strict data processing agreement. They may only use data for specified purposes and cannot share it with any other party.

We never share your information with advertising networks, data brokers, or political organizations.

Section 05

Cookies & Tracking Technologies

Baij99 uses cookies and similar tracking technologies on its website to enhance your browsing experience and keep the platform functioning properly.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions, store security tokens, and run core platform functions. These cannot be disabled.
  • Performance Cookies: Monitoring page load speed and identifying technical issues.
  • Functionality cookies: To remember your preferred language, theme, and other settings.
  • Analytics Cookies: To understand which pages are visited most and where issues arise — all data collected is fully anonymized.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

Third-Party Cookies: Our game partners may use their own cookies. These are governed by the respective provider's privacy policy.
Section 06

Data security measures

Baij99 follows industry-leading security practices to protect your personal data. Our technical and administrative safeguards defend your information against unauthorised access, alteration, and loss.

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted with 256-bit SSL.
  • Data encryption: All sensitive data at rest is secured with AES-256 encryption.
  • Two-Factor Authentication: An additional layer of security for accessing your account.
  • Regular Security Audits: Third-party specialists regularly audit our systems.
  • Access control: Only authorized personnel may access specific data.
  • Firewall & DDoS Protection: To protect our servers from external attacks.
Security Breach: In the event of a data security breach, we are obligated to notify you and the relevant authorities within 72 hours. Immediate steps will be taken to contain and minimize any damage.
Section 07

Data Retention Period

Baij99 does not retain your data longer than necessary. Different types of information are subject to separate retention policies.

Data Type Retention period
Account Information 5 years after account closure
Financial Transaction Records Minimum 7 years (legal obligation)
KYC Documents 5 years after account closure
Gaming History 3 years after account closure
Log files & IP data 90 days
Support contact 2 years after resolution
Marketing Preferences Until consent is withdrawn

Once the applicable retention period expires, your data is securely deleted or fully anonymised so that you can no longer be identified.

Section 08

Your Privacy Rights

As a baij99 user, you have important rights over your personal data. We respect those rights and do our best to fulfil them as promptly as possible.

Your Rights

Your Privacy Rights

01
Right to Access You can request to know what data we hold about you and how it is used, at any time. We will provide complete information within 30 days of your request.
02
Right to rectification If any of your information is incorrect, you can request a correction. Some details can be updated directly from your account settings.
03
Right to Erasure Where there is no legal obligation to retain it, you may request deletion of your data. After account closure, your data is automatically deleted within the designated retention period.
04
Right to Restrict Processing In certain circumstances, you may request that the processing of your data be temporarily restricted.
05
Right to data portability You can obtain your own data in a structured, machine-readable format, making it easy to transfer to another platform.
06
Right to withdraw marketing communications To stop receiving promotional emails or SMS, use the unsubscribe link in any message or contact our support team.

For any rights-related requests, email us at: support@baij99.bet

Section 09

Minor protection

Baij99 is a platform strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration, and identity documents are used to confirm age during the KYC process. If a minor has registered by mistake, their account and all associated data will be deleted immediately.

For Parents: If you suspect your child has created an account on baij99, please contact support@baij99.bet immediately. We will take prompt action.
Section 10

Changes to the Privacy Policy

Baij99 may update this Privacy Policy from time to time. Changes may be made due to legal updates, new services, or technical improvements.

For significant changes, we will notify you at your registered email address at least 14 days in advance and display a clear notice on the platform. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Recommendations: Visit this page regularly and check the "Last Updated" date at the top to stay informed of any changes.
Section 11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team. We take all requests seriously.

  • Email: support@baij99.bet
  • Response time: Usually within 3 business days
  • Data Protection Requests: Completed within 30 days

If you believe your privacy rights have been violated and our resolution is unsatisfactory, you have the right to file a complaint with the relevant regulatory authority.

Why baij99 Is Trustworthy

Our Data Protection Features

At baij99, your data is protected by multiple layers of security.

256-Bit SSL Encryption

Every connection between your browser and our servers is secured with banking-grade encryption. Your data cannot be read by anyone in transit.

No Data Sales

Baij99 never sells your personal information to third parties. Your data is used exclusively for operating our services.

Regular security audits

Independent third-party experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

KYC Verification

The identity verification process ensures that every account belongs to a real individual, helping prevent fraud and money laundering.

Limited data access

Only staff members who require access are able to view specific data. Strict role-based access controls are enforced.

Instant Notification

If a suspicious login or unusual activity is detected, you will be notified immediately by SMS and email.

Get Started Safely

Your Privacy Is Protected — Join Now

Your data is fully protected at baij99. Create your account with confidence and enjoy our secure gaming environment.

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